No mystery. Here is what happens from the first call to your monthly results, what we will ask of you along the way, and what stays yours no matter what.
From first call to results
These are the same four steps on our home page, with the detail filled in.
Before you commit to anything
Within a few days of the review
About two weeks after you sign
Every week after launch
When someone responds
Most leads go cold because nobody answers quickly. So along with your ads, we set up follow-up that runs on its own.
If they do not book, a short series of friendly follow-ups goes out over the next week or so, and stops the moment they reply.
Ownership
Some agencies set up accounts in their own name, which makes leaving painful. We do it the other way around.
Ads run in accounts in your business's name. We are added as a partner with access, never as the owner.
Paid with your card, straight to Facebook, Instagram, or Google. Our invoice covers our work only, so you always see both numbers.
We get the access we need to do the work. Ownership never moves.
They belong to you. If we ever part ways, you keep all of it, and we help hand things over cleanly.
If a previous agency still holds an account in its name, we will help you sort out getting access back.
Reporting
Ad dashboards stop counting at the form. We keep counting through to booked appointments and paying customers, because that is what your business runs on.
Every week
Spend, leads, bookings, and cost per lead. Readable in a minute.
Every month
What worked, what did not, and the one thing we are testing next.
Every quarter
Budget, channels, and the plan for the next ninety days.
Straight answers
It depends on what your business needs, which is why we quote after the free review rather than before. Your written quote spells out exactly what we will do each month. Ad spend is separate and goes straight to Facebook, Instagram, or Google, so you always know what is being spent on media and what is being spent on our work.
No. There is no long-term contract to lock you in. Once the plan makes sense to both of us, we put it in a simple written agreement that we decide on together: what we will do each month, the monthly fee, and how either of us can end it.
A thirty-minute kickoff call, access to your ad accounts, Google profile, website, and analytics, and your approval on anything before it goes live. We send a checklist with instructions for each account, and we are happy to walk you through it on a call.
Usually about two weeks after you sign. Most of that time is waiting on account access, so the faster the checklist gets done, the faster you launch. Paid ads produce data from the first day, so we can tell early whether an offer is landing.
You keep your ad accounts, your data, your website, and your customer list, because they were always yours. We remove our access and hand over copies of what we built for you, such as ad creative and landing pages.
The same person every time. We are a small, family-owned team on purpose: the person on your first call is the person who plans your campaigns and picks up the phone when something needs to change.
Tell us what you're building and where you want to go next.